
32:09
Will we get a copy of the powerpoint after this session?

33:11
Gracewood Health and Rehab. Belinda Sosi/Administrator

33:24
Welcome to our LTC Office Hours!!

33:56
Heritage Hills Mcalester Okla.. Shelly Hilton

33:58
Michelle Brown, Administrator - Epworth Villa

34:17
Sunset Estates of Purcell, Oklahoma, Debbie Gantz, Administrator

34:21
Cathy Abram LPN/IP, Kim Ferdig RN DON, Trish Lawless RN, Ruby Stelle SS/AD, Pamela Cozort, Administrator Eastwood Manor, LLC

34:28
Kim Bergen-Jackson, Administrator, Oaknoll Iowa City, IA

34:34
The recording for this presentation will be posted on our archived events webpage https://www.telligenqinqio.com/telligen-qi-connect-events-archive/The presentation slides will be sent via email to all those attending today.

34:47
Ken McLaughlin Hope West Hospice Grand Junction, CO

35:00
Elicia Lambert Devonshire Acres Sterling, CO.

35:07
Mary Kus, RN, Clinical Education and Staff Development, Lutheran Home, Arl Hts, IL

35:16
Lyn Lawhead, LCSW, Director of Social Services, Horizons Care Center, Eckert, CO

35:17
Christine Annang, ACSW, Clinical Care Coordinator, Olympia Fields, IL

35:18
Rebecca Criner, Administrator Westhaven Nursing and Rehaab Stillwater, OK

35:33
Gracewood Health & Rehab Center Gina Wilson, lpn/mds coordinator

36:10
Bobbie Paulson, RN, Hope West Hospice, Grand Junction, CO

36:26
Welcome to our LTC Office Hours!! Thank you for all you do to support your team and residents.

36:27
Christine Merriman, Executive Director, Horizons Care Center, Eckert, CO

36:35
Marcus Buchanan, Cherokee County Health Services Council, Tahlequah, OK

36:37
Patricia Raasch - Administrator - Akron Care Center - Akron IA

37:13
Holly Scott,RN Hope West Hospice Grand Junction, CO

37:13
Marisa Priddy, Corporate Infection Control Nurse, Lakeview Nursing and Rehab/ Eufaula, OK

37:20
Alyssa Vieth, RN, Scenic Living Communities, Iowa Falls IA

38:13
Misty Brinker Assistant Administrator The Commons Enid, OK

39:36
Tina Needham ADON

39:41
Jennifer Wirt RN, Administrator from Danville Care Center Danville Iowa

40:08
Sarah Stanisz, Education Director, Arbor Springs, West Des Moines, IA

40:30
Cheryl Runyan, Admin @ Red Oak Rehab, Red Oak IA

40:36
You may chat in your questions and we will get to them at the end of the presentation during the Q&A portion of our call.

41:16
Kathy Beauchamp, MD- surgery- DHMC, ethics commitee

41:21
Trish ACKERMAN Crowley County Nursing Center social services director

42:07
Robyn Westbrook, RN IP with Wilson Nursing Center, Wilson, OK.

42:44
Heather Thompson DON, Ridgecrest Village, Davenport, IA

43:18
Andrea Alexander and Danielle Harwick Bethany Nursing and Rehab in Lakewood, CO

45:00
Lynn Stockwell, NHA and Jean Hinckley, CTRS

55:07
Cameron Patterson, SW HopeWest Hospice Grand Junction, CO

55:37
anyone hearing reports of weird dreams?

56:22
yes. very strange dreams

57:36
It's the reality that no one cares!

01:06:50
Weird dreams? Heck, I got insomnia and not sleeping! lol

01:13:12
Having very weird dreams and difficulty falling asleep!

01:14:02
Can not sleep. Xanax and a Sprite helps me sleep

01:14:22
is it OK with you if I use the slides for a presentation for my employees

01:15:33
You may chat in your questions and we will get to them at the end of the presentation during the Q&A portion of our call.

01:20:37
excellent and helpful presentation , thank you

01:20:43
Lea, one of the best presentations that I have attended. thank you

01:21:11
I agree Maggie! Thank you Lea!!

01:21:20
You can chat in your questionsorYou may verbally ask a question. To unmute yourself use the phone icon on the Zoom platform and/or on your phone or you can press *6 on your phone keypad.

01:21:28
thank you

01:21:44
Fantastic Thank you

01:21:46
Thank you Dr. Lea!

01:22:05
Can I make this presentation available to our staff?

01:22:14
Thank you so much for your time Dr. Lea.

01:22:19
may we get a copy of the video and power point ts so I may share with my staff that were not able to attend today?

01:22:20
Thank you so much, appreciate you all.

01:23:07
Hang in there everyone! The end to this pandemic is coming!! We're almost there!

01:23:15
Thank you so much!

01:23:21
The recording for this presentation will be posted on our archived events webpage https://www.telligenqinqio.com/telligen-qi-connect-events-archive/The presentation slides will be sent via email to all those attending today.

01:23:55
Great question, Nell!!

01:23:56
Appreciate the guidance to manage this chronic stress. Thank you.

01:24:41
great question I'm struggling with being in ltc during the holidays especially taking on families and residents emotions. advice?

01:25:00
thank you so much! I personally need this today as my administrator's daughter was exposed to someone with covid in school so I have been very stressed today with how to manage without him!

01:25:48
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01:27:33
one minute rule: listen intently, nod, validate - Dr, Lea says it works!

01:29:03
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01:29:48
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01:29:51
Dr. Lea I can't agree more. When we listen to someone and consider what they say, they are a million times more likely to listen to us as well. We have found this particularly helpful during this time, especially when giving people information about a process or procedure they have no interest in observing or adhering to. Thank you for speaking on this important topic!!

01:30:30
To register for a RCA/PDSA training: https://www.telligenqinqio.com/events/Register for our next LTC Office Hours event: https://telligenqinqio.zoom.us/meeting/register/tJcpdeGhqTgqHtOylpzBbIHldyZQwFgD30ps

01:30:56
Please complete the evaluation as we end https://www.surveymonkey.com/r/PXFF8TNThank you for attending and please reach out to us if you have any questions Nursinghome@telligen.com

01:31:52
Thank you, enjoyed!